Research shows that approximately 65% of enterprise meetings now include remote participants. The reasons are obvious, including endeavouring to leverage a diverse global workforce, saving money on office overhead, and — in some cases — taking advantage of less expensive local labour. Over a period of about six months, Prysm interviewed a number of folks in positions that included leaders of Agile development teams, corporate trainers, product-development people, and directors of customer-experience centres.

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